History of The Pill Box Pharmacy & Home Medical Equipment
Locally owned and operated by the Winn family since 1979
Bill & Sherry Winn both graduated with Bachelor’s in Pharmacy from Butler University in the spring of 1974. Bill accepted a pharmacist position with Bob Brennan, owner of Brennan Drugs. Joe Mendenhall, owner of Walter Drugs, hired Sherry as his only extra Pharmacist. Bill & Sherry arrived in Warsaw in the summer of 1974. The young couple spent their first 5 years in Warsaw working downtown one block from each other. In those first years they both gained valuable experience and became captivated by the independent pharmacy model.
In July 1979, Bill & Sherry bought an independent pharmacy in downtown Mentone called The Pill Box. Sherry continued to work for Walter’s while Bill began operating their new store in Mentone. In 1983, Walter Drugs moved out of downtown Warsaw into a new location on Winona Ave. called Mendenhall Pharmacy. Prior to this transition, Joe Mendenhall provided medications to many of the area nursing homes. Due to her position at Mendenhall Pharmacy, Sherry had taken on the role of Consultant Pharmacist for all the area nursing homes. As Joe transitioned from Walter Drugs to Mendenhall Pharmacy, he also chose to move away from the servicing of long-term care facilities.
With the urging of the nursing staff of the area nursing homes, Bill & Sherry began to provide the medications for Alfran (later to become Mason Health Care), Millers Merry Manor, Grace Village, and Prairie View (later to become The Meadows) from The Pill Box in Mentone. This was the beginning of Pill Box Pharmacy’s involvement with the special needs of long term care patients in Warsaw. At this time, Sherry left Mendenhall Pharmacy to join Bill in their Mentone Pill Box.
In 1987, Pill Box expanded to a new location in Warsaw near the Hospital on DuBois Dr. With this new location began Pill Box’s entry into the Home Care side of pharmacy. It is at this time Pill Box began to offer Home Care products and service such as oxygen supplies, medical equipment, wound care, ostomy products, mastectomy prosthesis, and compression hosiery. Bill & Sherry’s involvement with Long Term Care was a great learning experience and allowed them to naturally move into providing these specialized products and services.
In 1993, Bill and Sherry bought Don’s Pharmacy in North Manchester and began providing medications to the two long-term care facilities in that community, Peabody Retirement Community and Timbercrest Retirement Community. During this period Sherry was continuing to work in the Pharmacies and at the same time continued her Consulting Pharmacist role with all the long-term care facilities Pill Box was currently serving. This included the addition of Cardinal Services with their many area group home facilities. In 2000, Bill and Sherry purchased Walter Drugs in Milford. This extended Pill Box’s coverage over all of Kosciusko County and also allowed Pill Box to begin offering service to Lakeland Rehab located in Milford.
Starting in 2004, Bill & Sherry began to see changes in the future of independent pharmacies. The main problem facing pharmacies was reduced reimbursement from the new Medicare programs that began to pay pharmacies directly for their prescriptions. To stay profitable Pill Box had to develop a new pharmacy model with less operating costs. This adaptation lead Pill Box to begin the process of selling and closing their smaller stores in North Manchester, Milford, and Mentone. This was a difficult decision, but necessary if Pill Box was to survive with the changes brought about by Medicare Part D. As of the summer of 2007, Pill Box had only one location.
Greg Winn joined the Pill Box team as the Operations Manager in August of 2007. Greg graduated in 2004 from Purdue University with a Bachelor’s in Industrial Engineering. Prior to Pill Box Greg worked in the semiconductor industry with Intel Corporation. Greg was trained to utilize Lean methodologies to reduce waste and improve the efficiency of Intel’s manufacturing processes. Greg’s role at Pill Box is to use his experience and passion for process improvement to enable Pill Box to survive in an industry of constantly shrinking margins.
Bill, Sherry, and their son Greg have committed to making the Warsaw store thrive by continuing to offer pharmacy services with an emphasis on direct patient communication. Not only do the pharmacists continue to provide compassionate pharmacy care, they all have recently received certification to provide immunizations for their patients.
On the Medical Equipment side of the business Pill Box is also expanding staff and services. Pill Box now has two respiratory therapists and a certified fitter of compression hose and therapeutic shoes. Pill Box has a billing department dedicated to taking the confusion out of billing medical equipment and supplies to Medicare, Medicaid and private insurance companies. With the help of your doctor and Pill Box’s staff you will get the maximum coverage for the products and services you and your family require.
In the spring of 2009, Pill Box opened a new 14,000 square foot facility near the hospital in Warsaw. This new facility enables Pill Box to serve the growing needs of Kosciusko and surrounding counties.
AAHomecare Code of Business Ethics
With the goal of promoting ethical and responsible business practices Pill Box Pharmacy has adopted the AAHomecare Code of Business Ethics.